- Some technicians are independent of the salon; their pricing and times differ according to their own schedules.
- All of our technicians use the utmost quality products available in fine salons.
- We do not give any exchanges or monetary refunds for returns.
- ALL SALES FINAL. RESTRICTIONS DO APPLY.
- A restocking fee may be assessed to the client.
- All sales are final on our boutique and sale items.
- Confirmation calls are done as a courtesy. We appreciate your confirmation when you receive the text or email confirming your appointment. Should you need to change your appointment, please call the salon — do not email or text back through the system.
- If you do not want to receive a text or email regarding your appointments, you must opt out.
- There is a 12-hour cancellation policy. You may be charged a $25 cancellation fee if appointments are cancelled within 12 hours of your appointment.
- No-show appointments and last-minute cancellations will be charged the full amount of the scheduled service.
- If you do not have a credit card on file, we will require payment before you can schedule your next appointment.
- Cash is always appreciated; most of us take Visa or MasterCard. Checks may be accepted, but check with your technician if you have questions.
- There is a $50 fee for returned checks.
- Any charges that are disputed must be done within 3 days of the service. (This does not guarantee a monetary refund.)
- Quoted prices are subject to change — including but not limited to the length, thickness, underlying tone, prior enhancements, or technician.
- We gladly perform children’s services; however, if your child does not have an appointment, please arrange child care.
- Our pricing is à la carte, and you may be charged per service.
- No double-dipping on discounts. One discount per service.
- Salon Nevaeh and each of its technicians have the right to refuse any service.
- Salon Nevaeh reserves the right to amend and update policies at any time.
- Salon Nevaeh is not liable for any services rendered by independent contractors.
- Gift certificates and checks are not redeemable past their expiration date.
- Packages expire 3, 6, or 12 months after the purchase date depending on how many services were purchased. If the technician or service provider is no longer employed or a tenant at Salon Nevaeh, the package becomes a gift certificate and expires 3, 6, or 12 months from the expiration date. No monetary refunds on packages.
- Notify your stylist or technician of any medications you are taking prior to any service.
- If you have any of the following symptoms, you must reschedule and do not come into the salon: Fever, Fatigue, Dry or Hacky Cough, Difficulty Breathing.
Thank you!
Any questions or comments? Feel free to email the owner at salonnevaeh@gmail.com.
We pride ourselves on being a small business. Help us thrive by purchasing your professional products from Salon Nevaeh and keeping these products diversion-free and off the “black market.” Products sold via Amazon, eBay, and grocery stores have been known to be old, expired, or counterfeit.
Your referrals and your loyalty are truly appreciated — thank you for supporting our policies and recommendations.
